Dec 10, 2018 However, after reinstalling Office 2011 for Mac from a back-up dmg file, I was unable to use the built-in Office autoupdater to get any updates. Any attempts result in a pop up box saying rather cryptically “AutoUpdate Cannot Connect to The Update Server”.
- Cause: Your computer requires a mail proxy server to connect to the Exchange server. Solution: Contact your Microsoft Exchange account administrator. Ask your Exchange account administrator which proxy server you should use to connect to the Exchange server. For information about how to configure a connection to a proxy server, see Mac OS Help.
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Those with issues, can they ping (fqdn / ip) and resolve the server ok? Do they have a valid IP, Gateway and DNS address?
What happens when you actually try to connect, let's say with cord?
Can you telnet to the server on port 3389 ?
There should be no need to install a cert, it might prompt you to 'accept' or 'verify' the server and that should be it.
Can they connect ok when they are on the same network?
Microsoft Office Autoupdate Mac
Have you tried to give the MAC a different IP so you know it's not a conflict?+
Microsoft Autoupdate Cannot Connect To The Update Server Mac
You might have routing issues with them being in the same subnet...