- Activation Issues Office 365
- Microsoft 365 Mac Activation Per Screen Download
- Download Microsoft 365 For Mac
- Microsoft 365 Mac Activation Per Screen Windows 10
If you're having problems getting shared computer activation to work when you deploy Office 365 ProPlus to shared computers in your organization, try the following to fix the problem.
As you mention ed, your Mac OS version is El Captain 10.11. W e appreciate your effort about this but we want to explain that Office 365 for Mac is only supported in three recent version of Mac OS Sierra, High sierra and Mojave. Only Office 2016 for Mac is supported on OS version El Captain 10.10 and later. If this screen appears, Office is installed as a one-year subscription or one-time purchase. A digital Office product key is transmitted to your PC, so you won't need or receive a printed product key. You activate Office by selecting the Activate Office button. Be sure to activate Office as soon possible.
These instructions may help with troubleshooting activation by removing all Office license files from your Mac. For example, if you previously installed a one-time purchase of Office for Mac and have switched to Office 365, you may not be seeing subscription features. Shared computer activation isn't available for Office for Mac. To enable shared computer activation when you deploy Office 365 ProPlus, you need the current version of the Office Deployment Tool, which is available for free from the Microsoft Download Center.
Tip
You can download and run the Microsoft Support and Recovery Assistant to install Office 365 ProPlus in shared computer activation mode.
Check that your Office 365 plan supports shared computer activation
To use shared computer activation, you must have an Office 365 plan that includes Office 365 ProPlus.
Note
You also can use shared computer activation with Visio Online Plan 2 (previously named Visio Pro for Office 365) or Project Online Desktop Client. You just need a subscription plan that includes those products.
Verify that shared computer activation is enabled for Office 365 ProPlus
Here are two ways that you can check whether shared computer activation is enabled on the computer that has Office 365 ProPlus installed.
Open any Office 365 ProPlus program, such as Word. Go to File > Account > About Word (or whatever the name of the app is). On the second line from the top, underneath the MSO version number, you should see Shared Computer Activation, instead of a Product ID, like in the following screenshot.
Use Registry Editor, and go to HKEY_LOCAL_MACHINESOFTWAREMicrosoftOfficeClickToRunConfiguration. There should be a value for SharedComputerLicensing with a setting of 1.
Verify that activation for Office 365 ProPlus succeeded
On the shared computer, after you open any Office 365 ProPlus program, go to the following folder:
Activation Issues Office 365
%localappdata%MicrosoftOffice16.0Licensing
If activation succeeded, there are some text files in the folder, like in the following screenshot. Don't make any changes to these files.
If you've configured the licensing token to roam, these text files will appear in the folder that you've specified.
Review error messages for shared computer activation
If you're having problems using shared computer activation, you might get one of the following error messages.
The products we found in your account cannot be used to activate Office in shared computer scenarios.
This error means that you don't have an Office 365 plan that includes Office 365 ProPlus. Therefore, you can't use shared computer activation.
UNLICENSED PRODUCT Most features are turned off because a shared computer license isn't available.
This error means that a licensing token wasn't obtained from the Office Licensing Service on the Internet. Office 365 ProPlus is now in reduced functionality mode. The user can view and print Office 365 ProPlus documents, but can't create or edit documents.
You can try these steps to fix this problem:
Check that the user is assigned a license for Office 365 ProPlus.
Check that the user signs in with her user account for Office 365 if the Activate Office dialog box appears when the user opens an Office 365 ProPlus program.
Check that there is connectivity between the shared computer and the Internet.
Sorry, we cannot verify the license currently installed for this product.
This error means that Office 365 ProPlus has a problem with the user's licensing token on the shared computer. The user should make sure to sign in to Office 365 ProPlus with his user account for Office 365 so that Office 365 ProPlus can obtain a new licensing token from the Office Licensing Service on the Internet.
Microsoft 365 Mac Activation Per Screen Download
PRODUCT NOTICE Your shared computer license expires on and we're having trouble renewing it.
This error means that Office 365 ProPlus tried to renew the licensing token automatically, but there was a problem. One possible cause for this is that the shared computer wasn't connected to the Internet when Office 365 ProPlus tried to renew the licensing token with the Office Licensing Service.
The licensing token is valid until the date listed in the error message. The user can continue to use Office 365 ProPlus to create, edit, and print documents. The user can choose Renew to try to renew the license before the license token expires.
Sorry, this Office 365 account has recently been used to activate too many computers.
Download Microsoft 365 For Mac
Microsoft places a limit on the number of shared computers that a user can activate Office 365 ProPlus on in a given time period. This error means that the user exceeded that limit.