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Jul 24, 2014 Cause: Outlook for Mac is a 'non-SNI capable' client. Web Application Proxy utilizes the Server Name Indication (SNI) feature of SSL TLS and clients that do not support this will not work correctly. Web Application Proxy utilizes the Server Name Indication (SNI) feature of SSL TLS and clients that do not support this will not work correctly. Manual Configuration Outlook 2011 Mac OSX Office 365 AppRiver Hosted Exchange Microsoft Outlook Outlook 2011 (For Mac) Outlook Menu. Click Outlook from top left menu bar and choose Preferences. Outlook Preferences. Click Accounts. Cancel Send Reset Email. When you open Outlook on your Mac, it opens for a brief moment and then closes. You may not see the application load up at all. Hold the alt key and click on the Outlook icon on the Dock. If it is not there, go to the /Applications/Microsoft Office 2011 folder and drag the Outlook file to the Dock. Backing up mailboxes in Outlook 2011 for Mac. Restore mailboxes in Outlook 2011 for Mac. Backing up mailboxes in Outlook 2011 for Mac Step 1. Open Outlook 2011 for Mac. Click on the Tools tab and then select Export. Outlook 2011 for Mac will ask you what you want to backup. Microsoft Support. Update your password in Outlook for Mac. Outlook for Office 365 for Mac Outlook 2016 for Mac Outlook 2019 for Mac More. On the Tools tab, click Accounts. In the left pane, click the account in which you want to change the password.

• Reset Microsoft Outlook 2011 Mac Update
• Hotmail Change Password
• Reset Microsoft Outlook 2011 Mac Setup
• Reset Microsoft Outlook 2011 Mac Update

Third-party email applications, like Microsoft Outlook, use either IMAP/ POP3 and SMTP protocols to send and receive email messages. It requires so many things to align perfectly in order to work properly with an email account. There may several factors that can interrupt the normal working procedure of Outlook for Mac. In that case, users face a common issue i.e., Outlook for Mac not sending or receiving emails and ask for the solution to resolve it just like above-mentioned user-query. Well, before trying to fix the issue, one needs to identify the cause. Thus, in this technical paper, we have compiled some most probable causes of Outlook for Mac not sending or receiving emails issue along with the troubleshooting techniques. So, let us begin now to find solution to fix Outlook 2016 Mac not sending emails .

Instant Tips to Troubleshoot Outlook for Mac not Sending or Receiving Emails

There are top 6 reasons due to Mac Outlook 2016, 2011 not sending or receiving emails. We will discuss this issue sequently with their ultimate resolution.

#1. Outlook for Mac is in Offline Mode Resolution

If Outlook for Mac is offline then, you cannot send or receive email messages. Hence, make sure Outlook is online.

1. Click on Outlook tab and verify that Work Offline option is unchecked

#2. Items from the Exchange Account Saved in Outlook cache.

If the cache gets corrupted then, it may occur synchronization issues with Exchange server. This issue generally occurs in Mac Outlook which interrupts the smooth working. Removing cache may help you to troubleshoot Outlook for Mac not sending or receiving emails.

Resolution: Empty Outlook cache so that Outlook for Mac can download all data items from the Microsoft Exchange account once again. Below are the steps for same:

1. Verify that your PC is connected to Exchange Server
2. Next, in the navigation pane, press the CTRL button and hit a right-click on Exchange folder from which you want to remove the cache, and click on Properties
3. Now, from the General tab, hit Empty Cache button
4. After emptying the cache, Mac Outlook will automatically start downloading the data items from the Exchange server

#3. Outlook is Not Linked With Server Running Exchange Server

Resolution: To check the Microsoft Exchange server connection, follow below-mentioned steps:

1. In your Mac Outlook application, click on Tools tab and select Accounts to fix Outlook for Mac not sending or receiving messages
2. Navigate to Exchange account that is situated in the left-side of pane. In case, if there is an issue with the connection then, the indicator icon will become orange in color
3. If you are connected to the account successfully before then, just try to connect with it from any other
4. Exchange application like Outlook on the web. Also, one can check the Exchange Server via connecting the Exchange Server administrator

#4. POP and IMAP Accounts Requires Authentication

POP and IMAP accounts are utilizing the outgoing mail (SMTP) server, which requires authentication.

Resolution: Few email services require the authentication for SMTP server. If you are sure that all your account settings are accurate and still you cannot send emails then, try to turn on the SMTP authentication.

1. Go to the Tools tab and click on Accounts
2. Now, in the left pane of Accounts wizard, choose the account
3. In the Outgoing Server section, click on More Options
4. Next, in the pop-up menu, choose the type of authentication and enter the credentials

#5. The ISP or Network Firewall Blocks Connections to SMTP Server

Resolution: Check that if your ISP/ network admin can give an optional SMTP server to use for the POP or IMAP account.

1. In case, if you already have the address of an alternate SMTP server then, enter it in the account
2. Click on the Tools tab and select Accounts
3. Now, in the left-side of Accounts wizard, choose the account
4. In Outgoing Server box, enter server name or address

#6: Account Settings or Credentials are Incorrect

Resolution: Make sure that the username, password, and all other settings are accurate in the account preferences section. Follow below mentioned steps to quickly fix Outlook for Mac not sending or receiving emails.

Reset Microsoft Outlook 2011 Mac Update

Hotmail Change Password

1. Click on the Tools tab and select Accounts option
2. In left pane of Accounts box, select the account
3. Eventually, verify that you have entered the right username, password, and email address
4. If still, your account does not work properly then, contact your email service provider for more details about
5. how to configure the account in Mac Outlook application. It is also possible that your account may need some special settings like SSL (Secure Socket Layer) for connecting or you have been override the default port.

Conclusion

If your Outlook for Mac not sending or receiving emails then, some solutions have been discussed in this article to resolve this issue. Well, most of the email difficulties users came across becomes related to the wrong or expired password, incorrect connection settings or due to a misbehaving email application. If no solution works for you then, try to remove your email account from the local machine completely. After that, re-add it and if you are using the Exchange or IMAP account, you will not lose your emails after doing that.

Frequently Asked Questions

Reset Microsoft Outlook 2011 Mac Setup

It is because there might be a communication problem between Mac Outlook and outgoing mail server. This is the reason your emails get stuck in Outbox and Outlook is not able to connect with the mail server to send it.

The most likely possible reason behind this is incorrect SMTP authentication setting. The server will reject the email with a relay denied. And, this generally means that your SMTP authentication is disabled. So, to deal with this issue it is advised to turn on SMTP authentication.

1. Make sure that Mac Outlook is online
2. Deleting cache might be helpful
3. Check MS Exchange Server and Outlook Connection
4. Turn on SMTP Authentication

1. First of all, make sure that your PC is connected to MS Exchange Server
2. After that, press CTRL button in the navigation pane and right-click on the Exchange folder from where you want to delete cache files
3. Then, click on the Properties
4. Now, click on the Empty cache button from the General tab
5. After following above steps, Mac Outlook will automatically begin downloading the data items from the Exchange server

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When you open Outlook 2011 for Mac, the program is in Mail view. While Outlook 2011 for Mac is running, you can always see how many unread e-mail messages you have by glancing at Outlook’s dock icon and looking for the number bubble. Even when you press Command-Tab to switch applications, you see the bubble.

Outlook also tells you how many unread messages you have in a folder or Inbox in the folder pane:

Viewing the default Mail view in Outlook 2011 for Mac

Outlook 2011 introduces two new concepts to viewing your mail. The default view has both of these features turned on:

• Grouped Folders: Notice the organization of the folders. In this new arrangement, immediately beneath the Inbox you find On My Computer. If you have more than one account in your Identity, folders with similar names are grouped together.

• Arranged by Conversations: Messages are arranged by threaded conversations, meaning that all the messages regarding the same subject are grouped together.

The default view setting is for message bodies to be displayed to the right of the list of messages, with the newest message threads shown at the top of the message list, which lies between the folder list and the message body. The subject of the message displays in bold if there are unread messages in the conversation. Messages that have been read are displayed in normal (not bold) font.

Reset Microsoft Outlook 2011 Mac Update

Switching to folder/subfolder arrangement in Outlook 2011 for Mac

To use the traditional folder/subfolder arrangement for your folder list, you have only one setting to change. Choose Outlook→Preferences from the menu bar. In the Preferences dialog, find the Personal Settings group and click General. In the Folder List group, deselect the check box labeled Group Similar Folders, such as Inboxes, from Different Accounts. Notice that folders under the On My Computer heading (meaning they’re not on the server, but saved locally on your Mac) are now segregated from the Inbox in traditional folders with subfolders.